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Implementation of a Workflow Initiative for Integrating Transitional Care Management Codes in a Geriatric Primary Care Practice
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2018
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Source: J Nurs Care Qual. 33(4):348-353
[PDF-49.79 KB]
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Alternative Title:J Nurs Care Qual
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Description:We implemented a transitional care management service led by a nurse care manager. An interdisciplinary team developed a workflow using a Plan-Do-Study-Act cycle for contacting patients. Of the 146 (97.9%) eligible patients, 143 (97.9%) had a phone call within 48 hours. There were 84 of 120 (70.0%) and 117 of 120 (97.5%) attendance rates of those attending visits within 7 and 14 days. A care manager-led workflow was successfully and easily implemented within a primary care practice.
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Pubmed ID:29271832
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Pubmed Central ID:PMC6013313
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Volume:33
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Issue:4
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